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Free shipping: Quebec City and Montreal for orders of more than 100$, Other regions of Quebec for order more than 125$, Ontario for order more than 150$.
Free shipping: Quebec City and Montreal for orders of more than 100$, Other regions of Quebec for order more than 125$, Ontario for order more than 150$.

Shipping policy

IN-STORE PICK-UP

In-store pick-up is available during the shop opening hours. Please wait to receive confirmation that the order is ready before you get in store. Please have a copy of your invoice in paper or electronic version as well as proof of identity to come and get the order.

SHIPPING COST

Quebec City and Montreal: The delivery fee is $9.99+tx and they are free for orders of $100 or more (before taxes). For orders under $60 (before taxes), the delivery fee is 12.99$ + tx.

For postal codes beginning by G6V and G6W from the Levis are also in this delivery category.  Please note that it is possible to put your order on hold for delivery by adding the HOLD item to your cart and using the discount code RETENIRCOMMANDE to remove the shipping costs. To request delivery of a hold order, leave the comment "Ship order" or contact us by email.

Other Quebec Regions: The shipping costs are $9.99+tx and they are free for orders of $125 or more (before taxes).For orders under $60 (before taxes), the delivery fee is 12.99$ + tx. 

Please note that it is possible to put your order on hold for delivery by adding the HOLD item to your cart and using the discount code RETENIRCOMMANDE to remove the shipping costs. To request delivery of a hold order, leave the comment "Ship order" or contact us by email.

Ontario: The shipping fee is $14.99+tx and is free for orders of $150 or more (before taxes). Please note that it is possible to put your order on hold for delivery by adding the HOLD item to your cart and using the discount code RETENIRCOMMANDE to remove the shipping costs. To request delivery of a hold order, leave the comment "Ship order" or contact us by email.

Two choices are offered for delivery to determine carriers:

1. You can choose to let La Pioche choose the carrier between Canpar, Purolator or Canada Post. The choice is generally made according to the most economical of the carriers. A signature is requested upon receipt of the package for Canpar and Purolator. You must therefore be at home to receive the package. However, the signature does not guarantee that the package could be left in an unsafe place.

2. You can choose to receive the package via Canada Post only. In this case, your package will be delivered via Canada Post without the required signature and in accordance with Canada Post’s standard procedures for the recovery of failed delivery at your local post office.

Alberta, British Columbia, Prince Edward Island, Manitoba, New-Brunswick, Nova Scotia and Saskatchewan: The shipping fee is $21.99+tx and is free for orders of $300 or more (before taxes). Please note that it is possible to put your order on hold for delivery by adding the HOLD item to your cart and using the discount code RETENIRCOMMANDE to remove the shipping costs. To request delivery of a hold order, leave the comment "Ship order" or contact us by email.

Nunavut, Newfoundland and Labrador, Northwest Territories et Yukon: Shipping costs are $29.99+tx and we do not offer free shipping. 

Please note that it is possible to put your order on hold for delivery by adding the HOLD item to your cart and using the discount code RETENIRCOMMANDE to remove the shipping costs. To request delivery of a hold order, leave the comment "Ship order" or contact us by email.