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Free delivery: City of Quebec and Montreal for order of more than $ 100, other regions of Quebec for order of more than $ 125, Ontario for order of more than $ 150.
Free delivery: City of Quebec and Montreal for order of more than $ 100, other regions of Quebec for order of more than $ 125, Ontario for order of more than $ 150.

Terms and conditions

PRICE AND STOCK QUANTITIES

The prices of our products are subject to change without notice. The quantities indicated on the site are synchronized in real time with the inventory in store. It can be possible that a customer buy a product in stores at the same time as you place an online order. In this event that the product ordered is not available, you will be notified by email as soon as possible and the products not available will also be reimbursed to you as soon as possible.

The prices displayed on boutiquelapioche.com are in Canadian dollars and excluded applicable taxes and shipping costs. Payments must be done in Canadian dollars and reimbursements are also made in Canadian dollars.

PRE-ORDER

Pre-orders are products that we do not yet have in inventory and that we have ordered from our suppliers. We cannot guarantee that all the pre-orders spent for the same product will be able to be delivered at the same time. The first buyer will be the first delivered pre-order and following with the second, etc.

In the event that a pre-ordered product is no longer available from our supplier and that we have not received the products ordered, you will be advised by email and reimbursed as soon as possible.

The planned dates indicated in the product sheet are for information only and are subject to change without notice.

LINKS TO EXTERNAL WEBSITES

La Pioche is not responsible for information that is presented on links to external websites at boutiquelapioche.com. The links are provided to increase the user experience and give you access to the more possible information on the products.

INFORMATION

For any information request, please contact us via our email address (info@boutiquelapioche.com) or by private message on the Facebook page La Pioche - Boutique de jeux.

ORDERS

You can place orders according to the following three methods:

  1. Via the website: boutiquelapioche.com
  2. By email: info@boutiquelapioche.com
  3. By phone: 581-983-6895

Orders are generally shipped within a maximum period of 2 working days. Customers will be notified during an exceptional situation and that this period cannot be respected.

Out of stock products can also be ordered if available from our supplier. To order a product out of stock, contact us by email or by phone.

The discounts are only applicable to products that are in inventory during the discount period.

PRIVACY POLICY

La Pioche undertakes to respect the confidentiality of the personal data of customers collected on the site. The data is kept in a secure environment and we will not make any disclosure of this personal data.

Payments are collected via external applications, such as Paypal and Shopify Payments and we invite you to consult their privacy policy.

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